Cancellation Policy

To secure your wedding date, a non-refundable booking fee of 25% is required at the time of confirmation. This fee will be deducted from your total balance and ensures your date is exclusively reserved. No bookings are held without this deposit. Fees can be applied to a reschedule. The remaining balance is due 7 prior to the wedding day. Payment can be made via cash, bank deposit, or a direct payment link can be provided. Full invoices are available. No services will be provided without full payment. Cancellations made less than 30 days before the event will forfeit the deposit and may be subject to additional charges. If cancellation occurs within 7 days the full amount is still payable. Changes to the number of services must be communicated in advance - reductions made after the final invoice is issued may not be refundable. Travel is included for locations within 15km of the Richmond/Nelson CBD area. Any travel beyond this will incur an additional fee, which will be quoted at the time of booking. Parking or accommodation (if required) must be arranged or reimbursed by the client. All trials must be booked and paid for separately unless included in a package. Trials are highly recommended to ensure your desired look is achieved and refined ahead of time. Early start fees apply for bookings beginning before 7:30am. A 15% surcharge applies to bookings on Sundays and public holidays. Once the client has approved and confirmed they are happy with their makeup application, any changes made thereafter are not the responsibility of the artist. By booking, you agree to these terms. If you have any questions or special requirements, feel free to reach out - I’m here to make your day seamless and beautiful.